About this role
1) Leadership & organization • Lead managers/tech leads across i. IT (managing the technical infrastructure / servers, virtualization, networks, storage, monitoring, redundancy, etc.), ii. Production/ Operations, i.e., IaaS and PaaS delivery on virtual or physical servers, iii. Dev/DevOps, and iv. Data as a Service, incl. Data Science support = supervision and coordination of all IT activities: set objectives, priorities, workload planning, and delivery commitments; build a strong operating rhythm with weekly planning, risk tracking, incident reviews, roadmap follow-up (supervise team structure, on-call model, priorities, and cross-team ways of working) • Recruit, coach, set objectives, run performance reviews, and drive skills development 2) Service delivery towards operational excellence • Service reliability: availability, incident response, root-cause analysis, problem management • Define and track SLAs/SLOs, uptime, latency, capacity, and operational KPIs • Establish/maintain ITSM-ITIL processes (change, release, incident, request, CMDB where relevant) • Ensure production readiness for new features and platform changes 3) Platform & cloud engineering • Steer architecture and evolution of adwäisEO hybrid cloud across its 2 data centers connected to the French IT infrastructure • Oversee platform roadmaps: compute, storage, networking, virtualization/container platforms, orchestration • Drive automation: IaC, CI/CD for infrastructure and applications, standardization of environments • Contribute to the operational strategy and decisions regarding infrastructure evolution 4) DevOps & software engineering governance • Align product/application delivery with operations (DevSecOps) ensure smooth flow from dev to production (CI/CD, IaC, release processes, environment consistency) • Establish SDLC standards: coding practices, reviews, testing strategy, release management • Drive automation: IaC, CI/CD for infrastructure and applications, standardization of environments • Ensure observability is designed-in (metrics/logs/traces, alerting, dashboards) 5) Data platform & data science delivery • Coordinate priorities between data science work and platform constraints (compute, data pipelines, governance) • Ensure models' enter in production: training, deployment, monitoring, drift, retraining processes (MLOps) • Balance experimentation needs with production constraints and security requirements; make sure “Data as a Service” is reliable, documented, and measurable 6) Security, risk & compliance • Strengthen operational cybersecurity in collaboration with internal & group's teams Own operational security posture (hardening, vulnerability management, patching, backups, DR). • Define access controls, secrets management, network segmentation, audit trails; run regular audits/checks (backups restore tests, DR tests, access reviews) • Ensure compliance requirements are met (SO 27001, GDPR, etc.) 7) Financial & vendor management • Build and manage budgets for infrastructure & tools (hardware, licenses, telecom, cloud components) • Vendor/partner management, contracts, renewals, and lifecycle planning • Capacity planning and cost optimization across the group 8) Stakeholder management & reporting • Act as the main interface between group & company leadership, sales/account/ engagement/ project managers, and technical teams • Provide executive reporting: risks, roadmap, KPIs, incidents, improvements • Support key stakeholders, incl. customers (technical governance, escalations, audits) as needed, e.g. handle escalations and customer-facing technical governance • Develop and maintain business continuity and disaster recovery plans Études: Niveau d'étude demandé supérieur à Bachelor (Bac +3) Métier / domaine de formation: Experience in leading multi-disciplinary teams (Ops + Dev/DevOps; ideally data/ML in production); strong background in hybrid cloud, datacenter operations, networking/security fundamentals with solid understanding of CI/CD, IaC, containers/orchestration, observability; proven IT production management: incident/change/problem management, on-call, reliability practices; Comfortable with budgeting, vendors, and executive communication Experience in SMEs or scale-ups is an advantage (versatility, autonomy) Experience in the space sector is mandatory - Proven experience in the space sector is mandatory for this position. Autres compétences: Strong experience managing complex IT infrastructures, ideally data center–type environments (servers, storage, virtualization, high availability, monitoring) Proficiency with cloud or hybrid environments (Azure, AWS, or equivalent) Good knowledge of operating systems: Linux and Windows Server Foundational cybersecurity knowledge, including: o access management o system hardening o compliance monitoring o incident handling Experience with technical project management, coordination of internal/external teams, and vendor management Solid understanding of mission-critical environments (high availability, redundancy, strict SLAs, technical audits) Organizational Skills Ability to structure, document, and optimize operational processes (ITIL is a plus) Strong capacity to prioritize, manage emergencies, and maintain consistent service levels Experience in service continuity management, operational resilience, and disaster recovery planning.