About this role
Where fine dining meets nightlife — and leadership meets legacy. Concept&Partners is an independent hospitality group based in Luxembourg, known for developing venues with a strong identity, combining dining, experience and lifestyle.The group stands out for its entrepreneurial approach, high operational standards and its ability to create concepts that have a lasting impact on the local market. Among them, HITCH stands as a flagship — a venue where premium dining and vibrant nightlife come together in a unique, high-energy environment. Your role As General Manager, you are responsible for the overall performance of the venue, both operationally and financially. Your main responsibilities include: • Oversee daily operations across all functions: service, purchasing, staffing, cost control and supplier management • Lead, structure and develop a large, multicultural team with high standards and strong engagement • Drive overall performance: monitor KPIs, manage budgets, control costs and ensure profitability (GOP) • Ensure a consistent, high-level guest experience across all service periods, from lunch to late-night • Coordinate and oversee key events, ensuring flawless execution and premium positioning • Work closely with internal teams (marketing, HR, finance) to align operations with group strategy • Contribute to the venue's visibility and positioning, including social media direction in collaboration with the marketing team • Ensure full compliance with hygiene, health and safety regulations Your profile • Significant experience in a similar leadership role, ideally in a high-volume, fast-paced environment • Strong operational expertise combined with solid financial understanding • Proven ability to lead and structure large teams • Comfortable in demanding, high-expectation environments • Clear leadership style: hands-on, structured and solution-oriented • Fluent in English; additional languages (French, German or Luxembourgish) are a plus • Strong sense of ownership and accountability What we offer • A key leadership role in one of Luxembourg's most visible hospitality venues • A competitive salary package aligned with the level of responsibility • Group benefits (health, perks, discounts) • Ongoing development opportunities within Concept&Partners • Real career progression opportunities across the group