About this role
What to expect: Revitalize & Improve: Review and refresh existing air freight export workflows to keep our service truly best-in-class. Keep the Standard High: Build on the strong foundation already in place and ensure our excellent reputation with customers and global partners continues to shine. Smart Carrier Procurement: Develop and maintain strong partnerships with airlines and GSAs to secure competitive rates and reliable capacity. Own the Operation: Manage export shipments end-to-end and act as the operational and technical backbone of the department. What we expect: Experience: Minimum 3-5 years of experience in air freight forwarding or transport coordination with strong operational understanding. Language Skills: Professional communication skills in English and Serbian are required. Operational Knowledge: Experience with transport bookings, shipment coordination, customer communication, documentation handling, and collaboration with carriers or logistics partners. Familiarity with air cargo processes is highly valued. Mindset: A customer-focused team player with the independence to lead a department and the vision to continuously refine and improve operational workflows.