About this role
Company IntroductionDigitalist is a digital agency specializing in custom web development, e-commerce solutions, and performance-driven marketing. We build websites and online stores that go beyond templates, focusing on delivering clean code, scalability, and long-term results.
Our projects typically start with web or e-commerce infrastructure and expand into ongoing marketing services. This means close collaboration between development, marketing, and clients is essential. We work with businesses that value structure, clarity, and thoughtful execution.
We are a Slovenia-based team working partly remote, with a strong focus on accountability, trust, and doing things properly rather than quickly.
About the RoleAs our Web Project Manager / Technical Account Manager, you will manage and coordinate web and e-commerce projects from initial discussions through delivery.
This is not a developer role. You are not expected to code, but you do need a solid understanding of how web development works, especially within WordPress, WooCommerce, and Shopify. Your main responsibility is to keep projects structured, aligned, and moving forward while acting as the main link between clients, developers, and the marketing team.
You will work closely with the CEO and Web Development Support during onboarding and gradually take ownership of more complex projects and client relationships.
Mission StatementThe primary mission of this role is to ensure web and e-commerce projects are delivered clearly, efficiently, and in line with technical and business requirements, while maintaining strong client relationships and internal coordination.
General ResponsibilitiesManaging and coordinating web and e-commerce projects from initial onboarding through delivery to ensure structured execution and clear outcomesActing as the main point of contact for clients throughout web projects, ensuring expectations, scope, and priorities are clearly defined and managedLeading discovery and onboarding phases to gather technical, marketing, and business requirements before project executionOverseeing projects built on WordPress, WooCommerce, and Shopify, with a clear understanding of how these platforms function and differCoordinating third-party and API integrations such as payment providers, logistics systems, analytics tools, and marketing platformsCollaborating closely with web developers to define feasible solutions, timelines, and technical approachesWorking with the marketing team to ensure websites and web shops support performance marketing, tracking, and future scalabilityGuiding clients through technical and strategic decisions at a high level, translating complexity into clear recommendationsPreventing scope creep and project inefficiencies by identifying risks early and managing changes proactivelyMonitoring project progress and ensuring deliverables meet agreed requirements, timelines, and quality standardsTranslating technical discussions and project status into clear, actionable updates for clientsMaintaining structured documentation for projects, including onboarding materials, access, checklists, decisions, and handoversSupporting the continuous improvement of internal web project processes and workflowsOverall, this role exists to ensure Digitalist’s web projects remain structured, efficient, and commercially sound.
Position SpecificationsFull-time commitment with 40 hours per weekSlovenia-based, with remote work possible after onboardingAvailability during agreed-upon working hours25 days of paid annual leave plus public holidays30-day notice period Requirements
About YouProfileYou are a structured and reliable professional who understands how web and e-commerce projects work in practice. You do not need to be a developer, but you do need to understand platforms, integrations, and workflows well enough to coordinate teams and guide clients.
You listen first, think things through, and communicate clearly. Strong soft skills and organization are more important than deep technical specialization.
Key Traits for This PositionOrganized and process-orientedStrong client communication skillsCalm, reliable, and trustworthyAnalytical and able to see the bigger pictureComfortable working across development and marketing teams
Key RequirementsProven experience coordinating or managing web or e-commerce projects, ideally within an agency or similar fast-paced environmentStrong working knowledge of WordPress, WooCommerce, and Shopify, with an understanding of how these platforms function, differ, and are typically implementedSolid understanding of web development workflows, including custom builds, clean code approaches, and third-party or API integrationsExperience acting as a bridge between clients and technical teams, translating business requirements into clear technical directionConfidence in leading client communication, managing expectations, and preventing scope creep throughout a project lifecycleAble to collaborate closely with web developers and marketing teams to ensure solutions are technically feasible and commercially soundAble to work independently and as part of a cross-functional teamAble to manage multiple projects and deadlines simultaneously without losing structure or attention to detailExcellent attention to detail and a strong commitment to producing high-quality workStrong problem-solving skills and a proactive approach to identifying and resolving issuesExperience working autonomously and managing your own time effectivelyStrong written and verbal communication skills in English, with the ability to explain technical topics clearlyOpenness to receiving feedback and constructive criticism and improving based on itMust be available and responsive during standard office hours in SloveniaMust be able to consistently work full-timeMust have a stable internet connection and a reliable laptop or PC