About this role
As a Senior Systems Administrator who will be responsible for the design, implementation, and maintenance of the Company’s core IT infrastructure. Also, you will serve as the technical bridge between infrastructure stability and process efficiency, leveraging automation platforms (n8n, Make.com) to reduce manual toil. Working in lockstep with the Security Analyst, you will act as the primary implementer of security directives, operationalizing policies into concrete system configurations. Your work will directly secure our identity perimeter and enable business agility through intelligent automation.
Administer and own core business platforms, including Office 365, OneLogin, Monday.com, Intune, and AteraDesign, implement, and own the IT Service Management (ITSM) processes, including the automation of employee onboarding and offboarding workflowsLead infrastructure projects, such as SaaS implementations and platform migrations Implement and manage AIOps (AI for IT Operations) tools for predictive monitoring, intelligent alerting, and root cause analysis to proactively address system issuesDevelop and maintain infrastructure documentation and disaster recovery plansProvide Tier-3 technical support and act as a mentor and escalation point for other administrators, providing mentorship on complex root-cause analysis and troubleshootingBackfill support for Tier-1 as neededServe as the primary architect for the Identity Provider (OneLogin/Entra/etc.), managing complex SAML 2.0/OIDC integrations and SCIM provisioningEnsure secure MDM configuration and lead infrastructure projects such as SaaS implementations and platform migrationsDesign, build, and maintain automated workflows using low-code platforms (n8n, Make.com) and utilize REST APIs to connect disparate business systems (Salesforce, Slack, etc.) where native connectors do not existDesign ITSM processes for zero-touch onboarding/offboarding. Create expert-level scripts (PowerShell, Bash, Python) for complex tasksPartner with the Security Analyst to remediate vulnerabilities and apply technical controls to endpoints and platforms
Requirements
5+ years of experience in Systems Administration At least 2 years of experience in AutomationDeep understanding of authentication (SAML 2.0, OIDC) and SSO troubleshootingExperience building workflows with integration platforms (n8n, Make.com) and REST APIs/WebhooksExpert-level knowledge of Windows/macOS, M365, and IdP platforms (OneLogin/Entra/etc)Strong experience with MDMs (Jamf/Intune/etc) and core networkingActive, daily user of AI tools in your technical workflows
Advantageous Experience/Skills:
Strong preference for MacOS experienceExperience architecting multi-step automation workflows with error handling (e.g., HRIS-to-AD provisioning) Experience architecting multi-step automation workflows with error handling (e.g., HRIS-to-AD provisioning); coding skills (Python/JS) for JSON manipulation; DevOps/IaC (Terraform) basics.Certifications:
System Administration - M365 Administrator Expert (MS-102) or AWS SysOps Admin. Automation - Power Automate RPA (PL-500), Make.com L2+, n8n, or Workato Pro