About this role
For one of our clients in the banking sector, I'm looking for an experienced Functional Analyst to support teams working on digital journeys (web & mobile). Context: You'll be involved in key digital banking topics such as: Payments (instant, mobile, QR, etc.) Cards & tokenization (Apple Pay, etc.) Onboarding & KYC processes End-to-end digital customer journeys Your role Translate business needs into functional specifications Write user stories (Jira) and support Agile squads Collaborate with Product Owners, developers, architects, and testers Work in environments involving APIs and data +5 years' experience as a Functional / Business Analyst Strong background in digital banking Comfortable with UML, SQL, APIs, Jira/Confluence Fluent in English + French or Dutch