About this role
As a member of a reception team - You welcome Members, offering an efficient, friendly and polite welcome - You deal with telephone enquiries - You take bookings promptly and efficiently - You deal with Members complaints and answer requests/questions - You collect all payments from the Members by cash, credit card in accordance with information and correspondence received and dispense change - You interact and co-operate fully with all Club Departments ¿ First experience in a Customer Service environment ¿ Fluent in French and English - another European language is an asset ¿ Excellent communication and interpersonal skills ¿ Flexible, shifts are between 06.30-23.00 and we are open during the weekend ¿ Stress resistant ¿ Highly organized and at ease with reservation software ¿ High team spirit ¿ High energy level Type: Front Office Localisation: Bruxelles Type de contrat: CDI Contrat: Temps plein Expérience: Premier emploi Langue(s): Anglais, Français WE OFFER ¿ A fulltime permanent contract as per direct ¿ Attractive remuneration package ¿ Excellent health benefits and several discounts concerning the club facilities for you and your family ¿ We offer annual performance reviews effected by your Manager in order to help you to reach your full potential and in order for you to grow ¿ Internal and external training from industry experts ¿ A culturally diverse workplace with amazing colleagues from all around the globe with regular team and company events ¿ A centrally located workplace that is easily accessible by public transport