About this role
Zaventem | Quality administrator | ENG | healthcare sector | €2,500 - €3,800 gross per month Highly international team with diverse backgrounds An international company active in the healthcare sector, located in Zaventem The company is rapidly growing and offers a dynamic environment with motivated colleagues Reviewing recorded customer calls to ensure all information is accurate and complete Checking whether sufficient questions were asked and identifying any missing information Transcribing and documenting calls in detailed reports Reporting complaints and findings to the appropriate internal departments Following up to ensure that corrective actions are properly completed within the complaint process Working in line with quality and regulatory guidelines (medical devices environment) Providing administrative support in processing complaint file Positive attitude and motivation are most important Fluent English is required; any additional language is a strong plus Someone with some administrative experience Comfortable in an international environment and able to adapt quickly Strong attention to detail Eager to learn and develop new skills Good communication skills, comfortable asking questions and thinking critically Strong teamspirit