About this role
Summary: Performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.
Responsibilities:
• Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers
• Engages all customers entering the department in a friendly and timely manner.
• Meets with potential customers to determine their boating and/or ATV needs.
• Provides information necessary to allow the customer to make an informed buying decision.
• Maintains current product knowledge by using available resources, i.e., product brochures, internet, and product information training meetings.
• Maintains awareness of advertised items, current pricing structures and promotions
• Remains current on & adheres to all selling skills training & direction
• Works cooperatively with the Service Department to see that delivery to the customer is seamless
• Maintains complete confidentiality of all sensitive & personal information
• Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition.
• The integrity and cleanliness of the product will be maintained throughout the day.
• Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers, conducting and documenting follow up activities and daily tasks with customers before and after the sale.
• Participates in special events such as Boat Shows, Parking Lot events, etc.
• Accurately completes all necessary paperwork required within the selling process.
• Meets and exceeds pre-determined individual monthly sales goals which will be based off of employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc.
• Achieving company sales goals on a monthly basis is required.
• Maintains a clean and professional work area.
• Follows all Company Policies and Procedures
Qualifications:
• High School education or equivalent experience
• Ability to calculate figures such as discounts and percentages
• Ability to communicate in a friendly and professional manner to our customers and other associates
• Able to lift up to 50 pounds & to stand for extended periods
• Ability to establish and maintain effective working relationships with Management, coworkers, and customers
• Ability to operate computer system & Point of Sale register system
Starting Pay Rate: $18.23 - $21.45
Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process.
Benefits
• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund
Bass Pro Shops