About this role
We are seeking a dynamic and results-driven Outlet Manager to lead the daily operations of our established Sel d'Ipanema Beach Club while supporting the F&B Manager in the pre-opening development of the F&B division at Sofitel Ipanema.
This role requires a hands-on leader with strong financial acumen, leadership, operational expertise, and a passion for delivering exceptional guest experiences in an upscale hospitality environment.
Manage the day-to-day operations of Sel d'Ipanema Beach Club;Ensure service excellence aligned with brand standards and guest expectations;Monitor and control Food & Beverage costs, labor costs, and daily revenue performance;Drive revenue growth through upselling, team training, and operational efficiency;Supervise reservation flow and optimize seating capacity;Maintain strict inventory control and support purchasing processes;Ensure compliance with health, safety, and sanitation regulations;Monitor guest satisfaction scores and online reputation;Handle guest concerns promptly and professionally;Support the F&B Manager in pre-opening activities for the hotel’s outlets;Assist with SOP implementation, onboarding and team training;Participate in soft opening preparation and execution. Bachelor's degree in Hospitality Management, Business Administration, or related field;Proven experience as Outlet Manager or Assistant F&B Manager in upscale or luxury hospitality;Strong understanding of P&L and cost control principles;Leadership skills with the ability to motivate and develop teams;Commercial mindset with focus on revenue optimization;Excellent communication and problem-solving skills;Fluency in English and Portuguese;Ability to perform in high-volume, fast-paced environments;Pre-opening experience is a plus. How You Will Shine
Express entrepreneurial spirit and leadership while embodying the French Art de Vivre;Demonstrate humble excellence through a distinguished presence, refined savoir-faire, and meticulous attention to detail (Cousu Main);Be a passionate team player — warm, sociable, and genuinely caring toward others;Exhibit a strong sense of luxury by creating meaningful stories, rituals, and traditions;Embrace a true Francophile mindset, showing curiosity and appreciation for French language, culture, history, and cuisine;Demonstrate open-mindedness, creativity, and a spirit of innovation;Act as a cultural link by engaging with local arts, gastronomy, fashion, and contemporary design;Champion committed luxury with a strong sense of care and responsibility.