About this role
This is a client-facing role focused on solution implementation and delivery. It combines technical work with collaboration, supporting customers in deploying and integrating media asset management solutions.
What You’ll Do
• Contribute to the implementation of VidiNet Media Asset Management solutions in customer environments • Work with customers to understand requirements and support solution design • Configure and support media workflows (e.g., ingest, processing, metadata, distribution) • Assist with system integrations, including third-party media and broadcast systems • Support REST API-based integrations with external systems • Participate in system configuration, testing, and go-live activities • Collaborate with internal teams (Product, Engineering, QA) to support delivery outcomes • Deliver or support customer workshops, documentation, and knowledge transfer • Contribute to improving delivery practices and implementation processes
What You Bring
Experience & Background
• Experience in Professional Services, Solutions Engineering, System Integration, or similar roles • Experience contributing to technical delivery projects in IT, software, or media environments • Degree in Engineering, Computer Science, or related field, or equivalent experience
Technical Skills
• Hands-on experience designing or configuring BPMN workflows is a plus (e.g. Camunda or similar workflow engines) • Familiarity with media or broadcast workflows is helpful • Understanding of APIs, system integrations, or web services • Basic to intermediate knowledge of SQL or data-driven systems • Experience with at least one programming or scripting language (e.g., JavaScript, Python, Java, C#) • Exposure to Linux or containerized environments (e.g., Docker) is beneficial • Familiarity with cloud platforms (e.g., AWS) is helpful
Tools & Technologies (Optional)
• Observability or search platforms (e.g., OpenSearch) • Version control and CI/CD tools (e.g., GitHub) • Configuration or automation tools (e.g., Ansible, Chef)
What Helps You Succeed
• Clear communication and willingness to work with customers and teams • Ability to explain technical concepts in a simple and structured way • Collaborative and team-oriented approach • Problem-solving mindset and attention to detail • Ability to manage priorities in a dynamic environment • Interest in learning and developing new skills • Fluency in English (written and spoken)