About this role
Are you a billing and O2C expert who thrives in an international, fast-scaling consulting environment? Do you get a quiet thrill from a perfectly reconciled revenue account? (It's okay — we do too.) QbD Group is looking for a Billing Lead to own our Order-to-Cash process end-to-end and lead three billing professionals in an environment where no two days look the same. What you’ll be doing Billing & Revenue Operations Full-cycle processing of customer invoices in NetSuite, with a strong focus on accuracy and timeliness Ensure on-time billing in line with Group policies Set up projects in NetSuite to enable correct time registration as the basis for invoicing Coordinate all outgoing invoices and ensure alignment with contractual terms Reconcile revenue accounts and manage billing corrections in close collaboration with Cash Collectors O2C Product Ownership Act as Product Owner of the O2C process: log and follow up on system bugs, propose new features and change requests in the ERP (Netsuite) Collaborate with internal stakeholders (project managers, sales, consultants) to ensure alignment between invoicing and project management Continuously evaluate and enhance the O2C flow — identifying opportunities for process optimisation and efficiency gains Guide consultants through the billing process to ensure proper invoicing. Group Integration & Expansion Lead the O2C integration of newly acquired companies joining QbD Group Ensure qualitative technical integration in NetSuite, keeping track of the needs of all parties Build and maintain strong relationships with international stakeholders to ensure efficient cross-border transaction flows Take a leading role in the implementation of new processes, tools, and best practices Participate actively in Finance Improvement projects Team Leadership & Coaching Lead, coach, and develop your team Act as first point of contact for finance & admin colleagues on billing process questions Train and guide colleagues to continuously raise the quality of billing operations across the Group Report to the Finance & Accounting Manager, keeping them well-informed of daily operations and process developments ✨ About us We support life sciences companies from idea to patient — offering tailored solutions in development, clinical, regulatory, compliance, production, and distribution. With 500+ experts across 8 countries, we help drive innovation in ATMP, biotech, medical devices, diagnostics, digital health, and pharma. We believe in JPEG : Joy. Partnership. Going the Extra Mile. Getting Things Done. You won’t just be taking a job — you’ll be joining a community where people grow, laugh, build, and contribute to something bigger. Interested? Let’s talk. Send us your CV and motivation letter. You could be the next one to join the QbD family. What you bring Technical Profile Strong experience with NetSuite (project setup, O2C configuration, ERP product ownership) or similar ERP Solid background in billing and project setup — ideally in a professional services or consulting environment Minimum 10 years of relevant experience, with at least 1–2 years in a senior or lead role Demonstrable experience driving or participating in O2C process improvements Affinity with ERP systems, data reconciliation, and cross-border billing processes Personal Competencies Numerically strong, accurate, and detail-oriented — without losing sight of the bigger picture Process-driven and solution-driven: you identify problems and propose concrete solutions Excellent stakeholder management and communication skills — both up and across the organisation Fluent in Dutch and English, both oral and written and any other language is a plus "Can do" attitude: you can manage complex and ambiguous situations calmly and constructively Open and transparent communication style — no hidden agendas, no drama A True QbD'er Resilient: your strong and positive attitude helps you overcome any challenge Hungry for knowledge: always open to learning, even in your area of expertise No-BS mentality: you can be straightforward in a respectful way Innovative: you constantly look for new and better solutions (Not too) serious: your job is serious, but you don't take yourself too seriously