About this role
Zaventem | Customer Service Representative| SPANISH&FR&ENG| Medical Company | TTP You will join a highly international team with diverse nationalities You will receive extensive training and continuously build in-depth product knowledge You will enjoy a varied role where no two days are the same and adaptability is key You will be responsible for entering orders in the system You will act as a point of contact for customers You will work closely together with internal colleagues across departments You will communicate with stakeholders via email and phone You will gradually expand your responsibilities by handling complaints, credits & rebills, returns Strong professional Spanish skills are essential, as you will be the main point of contact for Spanish-speaking customers via email and phone, while also serving as a backup for the French market. Previous experience in a Customer Service Representative role is required You are motivated, eager to learn, and maintain a positive, customer-oriented mindset You feel comfortable communicating by phone and building relationships You possess strong numerical and analytical skills You can quickly switch between tasks You will engage with customers in a meaningful way, going beyond standard call handling