About this role
As our Technical Inside Sales , you are the vital link between ambitious R&D projects and our cutting-edge production facility. You don’t just "process orders"; you act as a technical consultant for some of the world’s most prestigious research institutes and tech companies, including CERN, IMEC, Airbus, MIT, NASA and other leading international OEMs. 1. Technical Quoting & Consultation Serve as the primary point of contact for incoming inquiries from international R&D teams and engineers. Analyze technical requirements (thermal performance, customization) and translate them into manufacturable solutions in collaboration with our operations team. Prepare and follow up on quotes, proposals, NDAs, and contracts for projects in photonics, quantum computing, medical devices, and space tech. 2. Customer Success & Project Management Act as the "voice of the customer" internally: track order statuses and proactively communicate updates or potential delays to ensure high customer satisfaction. Handle customer-related documentation, including supplier setups, compliance documents, and technical inspection reports. Maintain a clean and actionable CRM (HubSpot/Odoo) to track opportunities and drive company growth. 3. Logistics & Support Coordinate logistics and respond to customer queries regarding global shipments and delivery timelines. Ensure a seamless "design-to-delivery" experience for our international portfolio. Your Profile Educational Background: You hold a Bachelor’s or masters degree in Electronics, Electromechanics, IoT , or a related technical field. You understand the "language" of our customers. Experience: 0–5 years in a sales or customer-facing role, preferably within a technical or industrial environment. Languages: Professional fluency in English (written and spoken) is a must. Knowledge of Dutch or other European languages is a strong plus. Mindset: You are proactive, resilient, and possess an "ownership" mentality. You enjoy a fast-paced environment where your impact is visible every day. Location : you live within a 40min drive from Geel. Candidates that need to relocate will not be considered.