About this role
We are a company in growth mode and due to recent acquisitions we are seeking an experienced Regional Manager who can lead and drive business performance based from our Christchurch location.
As the Regional Manager, you will play a crucial role in our company’s success by managing sales activities and service operations across multiple locations within your region. You will lead the South Island region and take responsibility for acquiring new business opportunities, maximising sales opportunities in existing accounts and working in collaboration with national and regional teams to deliver excellent sales growth and customer service, with local P&L responsibility.
This role involves building a positive culture that fosters employee engagement, satisfaction, and a strong commitment to providing exceptional customer service.
Your role will include (but not be limited to):
In conjunction with the Sales and National Accounts team develop new business opportunities within the current national account portfolio and across the business categories of Pest, Hygiene and Ambius.Ensure exceptional customer service is provided at all touchpoints, fostering long-term client relationships and loyaltyInspire sales and service teams to achieve and surpass performance metrics, including sales quotas, service delivery and customer retentionSet market driven and customer specific sales and service strategies for your regional teamDeveloping, strengthening and reinforcing strategic business relationships with key decision makers.Reviewing market trends to determine customer needs by leading, developing and implementing local sales plansMonitor monthly performance against business targetsEnsure your team continue to meet and exceed sales and service metrics on a monthly and quarterly basisOptimize operational teams to increase productivity and deliver improved operational efficiencyWork closely with cross-functional teams to ensure service delivery and address operational challengesPreparing regular sales & business updates showing sales volume, potential sales, and areas of proposed client base expansion, opportunities and accounts as riskMonitoring and evaluating competitor products and activities.
To be successful in this role you will have:
Proven business generation abilityAbility to perform in a fast-paced environmentBackground in both sales strategy development and service operations management, preferably in a multi-location set upStrong people management skills and thorough understanding of performance managementExcellent planning and organisational skillsStrong commercial awareness and a proven track record of delivering resultsExceptional communication skillsLead by example, demonstrating our Values with a positive attitude, professionalism, and a commitment to customer service excellenceAbility to develop sound relationships and ensure a focus on proactive health & safety culture with employees and clientsFinancial awareness and ability to manage a P&L, balance sheet, annual budget and forecasting for the regioAbility to control projects, identify and mitigate risk when presenAbility to present effective presentations and produce local proposals and tender responseOutstanding verbal and written communications skillHigh level commercial and negotiation skillProven ability to achieve sales targets and develop and convert new business opportunities
Rentokil Initial is one of the largest business services companies in the world. The UK-based company operates in all major economies of Europe, North America, Africa, Asia and the Pacific. The company has around 36,000 employees providing a range of support services in over 50 countries worldwide, whilst retaining the agility and characteristics of a local company.
If you are after a company who is passionate about their business, its service offering and values; and you thrive in a high performance environment then please apply with your CV and Cover Letter.
Only those with a current right to work in NZ may apply.