About this role
At Worth AI, we’re building technology that transforms how financial decisions are made and we’re doing it with precision, security, and speed. As we scale, we’re looking for a hands-on, high-impact IT & Security Support Specialist to own our endpoint environment, power our internal systems, and help safeguard our growing organization.
If you thrive in a fast-paced startup environment, love solving technical puzzles, and want to play a critical role in both IT operations and security execution, this role is for you.
Worth AI is seeking an IT & Security Support Specialist to work out of our Headquarters in Orlando, Florida to manage macOS endpoints (Jamf), internal application access, and day-to-day IT operations. This role is responsible for device lifecycle management, access provisioning, employee IT support, and ensuring office technology operates reliably.
This is a hands-on role in a small team and requires someone comfortable supporting both technical systems and office technology needs.
ResponsibilitiesEndpoint Management (Primary Focus)
Manage MacBooks using Jamf Pro (deployment, configuration, patching)Provision and decommission devices using Apple Business Manager and JamfTroubleshoot endpoint and Jamf-related issuesContinuous maintenance and upkeep of endpoints Access & Identity Management
Manage employee access to internal systems (Google Workspace, SaaS tools)Execute onboarding and offboarding access workflowsTroubleshoot access and SSO issues
IT Support
Serve as primary contact for employee IT support requestsTroubleshoot macOS, peripherals, conferencing systems, and office technologySupport hardware including monitors, docks, and conference room systems
Office & Operational Technology Support
Ensure conference rooms, TVs, and office technology function properlySupport office audio, displays, and general IT-related operational needsCoordinate basic IT vendor visits if needed
Security Support
Assist with patching, endpoint security configuration, and operational security tasksExecute security-related tasks under direction of Head of Security
Requirements
1–3 years IT support experienceStrong macOS troubleshooting skillsExperience with Jamf Pro or another MDMExperience managing user accounts and application accessStrong troubleshooting and organizational skillsPreferred
Experience with Apple Business ManagerExperience with Okta or Google WorkspaceBasic scripting experience (bash/zsh)Basic understanding of security and access management conceptsAdditional RequirementsWork in-office at least 4 days per week with one remote dayWilling to support hands-on office IT and operational needsAbility to lift and move IT equipment as neededBenefits
Health Care Plan (Medical, Dental & Vision)Retirement Plan (401k, IRA)Life Insurance FlexibleVacationFree snacks, coffee, drinks, including breakfast, lunch and happy hours!Wellness Resources