About this role
Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.
The facts that speak for themselves:
We’ve funded over $110 billion in loans (more than any other fintech in the US!)
Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
Better’s propriety AI platform makes us an award-winning lender:
Fintech Breakthrough Award 2025: Best Lending Innovation
Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
Yahoo! Finance (2025): Best Online Mortgage Lender
Money Magazine (2025): Best for fast closing
Forbes (2023): Best Online Mortgage Lender
We’re building the future of home finance - and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.
What You’ll Do
· Project Execution Support: Support the Project Manager in daily operations, ensuring that task lists are updated, deadlines are monitored, and project dependencies are flagged.
· Tactical Coordination: Serve as the central point of contact for project teams; schedule meetings, draft agendas, and ensure all action items are captured and assigned.
· Documentation & Knowledge Management: Maintain the project’s "source of truth"—including project logs, meeting minutes, and resource folders—to ensure transparency across the team.
· Process Mapping & Optimization: Visualize current business workflows and document new standard operating procedures (SOPs) to improve team efficiency.
· Quality Assurance: Conduct audits on project deliverables to ensure they meet the defined quality standards before they are finalized.
· Administrative Readiness: Assist in the preparation of training materials, manuals, and internal announcements to support project rollouts.
What We’re Looking For
· Experience: 3–5 years of experience in project coordination, business operations, or a generalist support role.
· Operational Aptitude: Highly organized with a natural ability to take a complex goal and break it down into small, manageable steps.
· Detail Orientation: A "hawk-eye" for detail; you enjoy ensuring that no task falls through the cracks and that documentation is always up to date.
· Bias for Action: A proactive problem-solver who doesn’t just report a delay but suggests a way to get the task back on schedule.
· Tool Proficiency: Familiarity with project tracking software (Asana, Trello, etc.) and high proficiency in collaborative tools (Google Workspace, Notion, or Slack).