About this role
For a leading organization in the financial sector, I am currently looking for an experienced Change & Release Manager to strengthen their IT operations. You will be responsible for managing and coordinating change and release activities across the IT landscape, ensuring that all changes are implemented in a controlled, structured, and risk-aware manner, with minimal disruption to business operations. Key responsibilities Manage the end-to-end change management process (RFCs, approvals, follow-up) Organize and lead Change Advisory Boards (CAB) Plan and coordinate releases and deployments across multiple teams Perform risk and impact assessments on changes Ensure compliance with processes and maintain proper documentation Collaborate closely with development, testing, and operations teams Drive continuous improvement of change & release processes Monitor KPIs, incidents, and success rates of changes/releases Proven experience in Change, Release, or Service Management Strong knowledge of ITIL processes Experience with ITSM tools (e.g. ServiceNow, Jira, ...) Familiarity with Agile and/or DevOps environments Strong stakeholder management and communication skills Proactive, structured, and solution-oriented mindset Fluent in Dutch, French, and English