About this role
Functional team leadership Provide support and training to all embecta 3PL stock locations across EMEA region. Lead Logistics Claims and Returns processes WMS integration Act as the Subject Matter Expert for the WMS embecta-3PL integration for all EMEA region warehouses Perform the WMS system integration testing when required. Ensure the accuracy of master data prior to creation of new SKU's at 3PL in the WMS. Update warehouse management SOP. 3rd Parties Management Prepare and conduct weekly reviews with 3rd party logistics provider. Monitor and report corrective actions with 3rd party logistics provider. Logistics activities Check WMS EDI error log and ensure message error corrections Perform Product logistics master data checks List planned inbounds but not received and communicate to Planning team for PO date adjustments or closure Solve non-conforming inbound issues (missing documentation, volume discrepancies, visual inspection failures) by liaising with the respective areas Support quality in opening non-conformities when inbounds fail visual inspection and communicate claims to Logistics Manager Receive handover from Order Management team of all planned outbounds along with respective shipment instructions and ensure warehouse teams implement shipments accordingly Support 3rd party logistics provider in preparing the outbound shipments, by consolidating all shipment documentation Manage freight priorities based on input from Planning Team Monitor in-quality, blocked, return and scrap stock locations, ensuring required actions are put in place Analyze ageing stock report and alert situations where remaining shelf-life is less than the required period Participate to quarterly inventory counts and report discrepancies Logistics Claims Management Receive logistics claims from the Customer Care teams and validate administrative resolution (if credit note). Report the logistics Claims status to Logistics Manager and Quality team for further root cause analysis. KPI analysis & continuous improvement Prepare monthly warehouse management and transportation KPI's, explain results and propose corrective actions for Dock to Stock, Damaged Goods, Inventory Accuracy,% Scrapping and Warehousing Costs Education and Experience At least 8 years of relevant experience in warehouse management, 3PL management and WMS integration projects, preferably in the health care industry, in a multi-cultural environment IT affinity in dealing with ERP systems (SAP) Proficiency of MS Office Applications Strong knowledge of logistics processes and procedures Experience in ERP implementation experience in an international environment is an advantage 3+ years' experience in project coordination roles is preferred Strong data analytic experience and skill set COMPETENCIES: Possesses a structured, efficient, and hands-on way of working Owns a sense of urgency and prioritizations Supports team goals and objectives, adapts to business needs showing flexibility Able to understand other stakeholder's needs and suggest ideas of improvements Knowledge of IT processes and how they affect the supply chain function; Ability to leverage IT resources effectively to further improve processes and outcomes General understanding of logistics, customer service and product flow in a MedTech environment Promotes an inclusive work environment & Leadership capability Action Oriented & Customer Focused Team player & Influencing Others Comfortable communicating at all levels in the organization and with external stakeholders Proficient in the use of Excel, Power Point and Word Business level fluency in English and two other European languages preferred EDUCATION: University degree in Business Management, Supply Chain, Logistics or related field of study