About this role
Job Summary:
The Field Operations Manager provides leadership for the assigned locations in support of dealership services. Core Duties
• Management of a team of dealership services employees across assigned georgraphy. • Planning dealer requests and planning work schedules for the Installers • Monthly audits done by field operations management or regional managers • Daily billing duties • Billing reporting including research and audit all logged information is in compliance for monthly billing • Inventory ordering/ inventory monitoring • Liaison between admin and installer/Payroll/EOD/Warranties/ Pricing • Quality control • End of day reporting • Inputting new hires into our software systems • Assisting in logging warranties and other entries as needed • New Account set up/Hotspot Administration • Other duties as assigned.
Job Requirements
• 3 years working in dealership or related experience. • 3-5 years experience in a people leading role preferred • Excellent communication, interpersonal, analytical and problem-solving skills • Make appropriate judgments, keeping customer service, safety, and time sensitivity a priority • Proficient in Microsoft Office (Word, Excel, Outlook) • Enjoys multitasking and works with a sense of urgency • Able to work under time pressure • Must have a current and valid driver’s license with a clean driving record • Occasional travel required when necessary.
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.