About this role
Job Summary:
Trainer I enables foundational installation capabilities of XPEL partnered installers and XPEL employees by providing professional, standardized and risk-mitigated inbound or outbound training. Core Duties
• Provide professional beginner training in 1-3 various films and coating disciplines including: PPF automotive tint, windshield protective film, ceramic coatings, Marine films and coatings, architectural films, surface protection film or vinyl. • Teach IAW training curriculum while emphasizing XPEL best practices of film & coating installation. • Provide timely and valuable feedback on trainee performance in training reports, as well as dealer specific information and install environment of outbound training. • Support all XPEL and training policies and procedures. • Travel up to 50% domestically and/or internationally to conduct training at dealers and independent XPEL affiliates’ facilities. • Provide technical installation assistance as necessary to XPEL customers and work with sales or customer support to provide technical installation assistance. • Serve as an ambassador of the XPEL brand, sharing product information, installation and sales considerations with accounts and customers. • Contribute as a member of a Team, performing other job-related duties as required includingfacility maintenance, install assistance to corporate shops, trade shows, promotional videos, etc.
Basic Qualifications
• High school diploma or equivalent and 3 years' experience in the auto industry or as film or coating installer or a university degree or industry equivalent certifications and 2 years’ experience in the auto industry or as film or coating installer. • Knowledge and experience installing films or coatings is preferred but not required. • Ability to teach beginner training in 1-3 various films and coating disciplines including: PPF automotive tint, windshield protective film, ceramic coatings, Marine films and coatings, architectural films, surface protection film or vinyl. • Capable of performing work with limited supervision, able to negotiate routine training challenges while referring any complex issues to higher-level staff. • Strong work ethic, confidence, and organization skills, willingness to learn and grow in capabilities. • Capable planning skills for outbound travel & training. • Digital literacy for completion of training/expense reports, online training, & outbound coordination. • Good oral and written communication skills and literate industry and training vocabulary. • Good interpersonal, analytical and problem-solving skills that enable the ability to develop and mentor others in basic installation skills. • Must have a driver’s license and the ability to maintain a passport and travel internationally.
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.