About this role
[What the role is] Assistant Manager, Business Analyst [What you will be working on]
• Requirement Gathering: Collaborate with stakeholders to gather, document, and prioritize business requirements for new projects or initiatives. • Business Process Re-engineering: Identify opportunities for process improvement and efficiency gains within the organization. • Support change management: To support business users when changing over to the new application • Documentation: Create and maintain detailed documentation of business processes, requirements, and analysis findings. • Communication: Communicate findings and recommendations to stakeholders in a clear and concise manner. • Functional testing: To perform functional testing individually and with business domain users on new feature / capabilities developed • Data entry for new features: During periods where there is a parallel run, to perform data entry into the new applications, while current start work with the existing application • Reporting: To perform comparison of data between existing application and new application to ensure data is captured correctly.
[What we are looking for]
• Background in IT or software product management or education in software engineer / IT / information systems • At least three years of experience as a business analyst • At least four years of experience in quality assurance / management • Background in real estate is a big plus • Certification in Design Thinking and Quality Management is a big plus • Ideally some knowledge of SLA’s land and titles management • Strong analytical and problem-solving skills to interpret complex data and make informed recommendations. • Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders. • Proficiency in data analysis tools, such as Excel, and business intelligence software is a big plus. • Understanding of business processes and the ability to translate business needs into technical requirements. • Basic project management skills to understand and recommend changes to project planning where applicable. • Strong documentation skills to create clear and comprehensive business requirement documents and analysis reports. Experience in creating approval flows, managing spaces and documenting processes in JIRA and CONFLUENCE a big plus. • This is a one year contract position