About this role
[What the role is] Plaque of Commendation (Gold) – NTUC May Day Awards 2026
Most Positive Workplace Collaboration Award – Singapore International Chamber of Commerce (SICC) Awards 2025
The Straits Times Singapore’s Best Employers for 2024, 2025 & 2026
As Singapore's first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is as a polytechnic for all ages, we prepare our learners to be life ready, work ready, and world ready for the transformation of Singapore. Our vision is to be a caring community of inspired learners committed to serving with mastery. [What you will be working on] Responsibilities: 1) Develop and implement integrated communications, outreach and engagement strategies
• Develop and execute integrated communications, marketing and outreach strategies to promote AQR services, resources and learning spaces. • Drive multi-channel campaigns, events and engagement programmes to increase awareness and participation among students and staff. • Collaborate with academic schools and corporate units to pilot new outreach initiatives and strengthen cross-functional partnerships. 2) Manage social media and digital marketing
• Manage AQR's social media presence, including content planning, editorial calendar and campaign execution • Create engaging short-form, video and visual content tailored to SP community • Track and analyse campaign performance (e.g. reach, engagement, conversions) and refine strategies using data insights 3) Support AI-enabled communications and process innovation
• Identify and apply AI tools and digital solutions to enhance content creation, campaign effectiveness and workflow efficiency • Pilot innovative, AI-assisted and personalised engagement approaches • Contribute to AQR's digital and AI transformation efforts 4) Support operational delivery and user-facing services
• Assist in overseeing outreach and engagement operations to ensure smooth programme delivery • Support logistics and administrative processes, including coordination of resources and schedules • Support space maintenance to ensure safe and conducive facilities • Provide user-facing support as needed, maintaining consistent service quality
[What we are looking for]
• Relevant tertiary qualifications in Communications, Marketing, Media, or related disciplines • Relevant experience in communications, outreach, events coordination, content development, or customer service operations • Familiarity with AI tools, digital content platforms, publicity workflows or design tools • Experience supporting projects or working across multiple stakeholders is preferred
• Strong written and verbal communication skills, with the ability to tailor messaging to different audiences across digital and physical platforms • Good organisational and coordination skills, with attention to detail and follow-through • Creative, resourceful, collaborative and willing to learn • Customer-oriented mindset with the ability to handle enquiries professionally • Analytical and practical approach to problem-solving
Successful candidate will be offered a 2-year contract in the first instance.
If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.