About this role
About us: At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80’s! We have a proven record of taking great care of our employees – we were considered a Top-Employer for 8 consecutive years.
What you will do:
POS EB & Credit Life Employee will manage a specific number of Group Life and Health policies from current portfolio. For new policies as soon as the policy issuance is agreed and completed, POS EB & Credit Life employee will be able to initiate the administration process with the bellow described procedures according to policy terms and internal processes.
Your day-to-day:
• Update Company’s informational system with the respective changes of Employees clients & Policy endorsements
• Billing Calculation
• Monitoring of collection process
• Customer reconciliation process
• Monthly EOM Reporting
Qualifications:
• Bachelor’s degree in any field of Management, Insurance or Economics
• Excellent knowledge of Greek and English language, verbal and written
• Very good command of MS Office especially in excel
• Ability to adapt to change
• Previous working experience in relevant position will be considered an asset
Personal Profile:
• Excellent written communication skills
• Very good oral communication skills
• Ability to communicate effectively directly with customers
• Ability to resolve conflicts and handle arguments
• Customer centricity
• Attention to detail and Quality-result driven
• Positive attitude
What we offer:
• Extensive training opportunities - on-demand and on-site options
• Partnership with multiple educational institutions across Greece for advanced education, with tuition support
• Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need
• Pension Scheme to secure your financial future
• Well-being and work-life balance
• One-time budget for home-office equipment to make your work-from-home comfortable
• Recognition and rewards for excellence
• Monthly meal allowance
• Recently renovated offices, central location, with easy access