About this role
Job Description Volvo Cars, a part of MileOne Autogroup, is dedicated to providing a world-class customer experience while delivering excellence in vehicle service. We pride ourselves on our professional, supportive, and growth-oriented environment. Join our team and be part of a dealership that values skill, leadership, and career development.
Position Overview: We are seeking an Automotive Assistant Service Manager to support our Service Manager in overseeing the daily operations of our Volvo service department. The ideal candidate is organized, customer-focused, and has a proven track record of leading a high-performing team.
Responsibilities:
• Assist in managing daily service operations to ensure efficiency and customer satisfaction • Support and coach service advisors and technicians to achieve department goals • Monitor workflow, productivity, and service quality • Ensure compliance with Volvo service standards and MileOne policies • Communicate effectively with customers regarding service updates and concerns • Assist in parts and inventory management as needed
Qualifications:
• 2-3 years service experience • Strong leadership and team management skills • Excellent communication and customer service skills • Knowledge of dealership operations, service processes, and warranty procedures • Ability to work in a fast-paced, dynamic environment
Why MileOne Autogroup:
• Competitive salary with performance-based incentives • Salary Range: $80,000-100,000 • Comprehensive benefits package including health, dental, vision, and 401(k) • Paid time off and holidays • Training, mentorship, and opportunities for career growth • Supportive and team-oriented work environment
MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
Service
Salary Range $80,000 - $100,000 Herb Gordon Volvo Cars Silver Spring
Post Internally and Externally
Zip Code 20904