About this role
Key Responsibilities 1. Quality System Maintenance & Optimization · Responsible for the daily maintenance, monitoring, and continuous improvement of the quality management system, ensuring compliance with ISO9001, API or other relevant standards. · Assist in organizing internal audits and management reviews and track the implementation of corrective actions for non-conformities. · Update and optimize Quality Department processes, responsibility assignments, and process flow charts according to company development needs. 2. Quality Abnormalities & Customer Complaint Handling · Lead the investigation and analysis of internal production quality abnormalities and external customer complaints. · Utilize root cause analysis tools (e.g., 5 Whys, Fishbone Diagram, A3 methodology) to develop and verify corrective and preventive actions. · Ensure closed-loop management of all quality issues and prepare comprehensive analysis reports. 3. Supplier Quality Management · Participate in the development and evaluation of new suppliers, establishing supplier quality files. · Handle incoming material quality issues and drive suppliers to conduct root cause analysis and implement improvements. · Regularly evaluate supplier quality performance and drive continuous supplier improvement. 4. Quality Documents & MDR Management · Manage the control of quality system documents, technical documents, and records, ensuring document version validity and traceability. · Lead the collection, review, organization, and archiving of Manufacturing Data Reports (MDR), ensuring documents meet customer and project requirements. · Optimize document management processes to improve document retrieval and archiving efficiency. 5. ITP (Inspection & Test Plan) Development & Implementation · Participate in project pre-technical reviews, understand technical specifications, and develop product and project ITPs. · Review ITP drafts prepared by the Engineering department to ensure the plans are complete and executable. · Supervise the on-site execution of ITPs to ensure effective implementation of quality control points (Witness Points/Hold Points). 6. NCR Process Optimization · Responsible for optimizing the Non-Conformance Report (NCR) handling process to ensure closed-loop management of issue documentation, analysis, correction, and verification. · Promote the statistical analysis of NCR data to identify improvement opportunities and reduce the incidence of non-conformances. · Improve the timeliness and effectiveness of NCR processing, ensuring the process complies with quality system requirements. 7. Continuous Improvement Project Leadership · Lead or participate in cross-departmental quality improvement projects, utilizing tools such as PDCA, Six Sigma, and Lean Manufacturing to drive quality enhancement. · Develop improvement plans for key quality issues or process bottlenecks and track implementation effectiveness. · Promote a quality culture and enhance quality awareness across the organization. 8. Team Building & Cross-Functional Collaboration · Manage, train, and evaluate the performance of the quality team (including inspectors and system specialists). · Collaborate with Engineering, Planning, Production, and Procurement departments to drive quality improvement projects (e.g., QC Circle activities) and foster company-wide quality awareness.
Qualifications Education: Bachelor's degree or above. · Major: Fluid Equipment, Mechanical Design & Manufacturing, Process Equipment & Control Engineering, or related fields. Work Experience: · Experience: 5+ years of quality management experience in manufacturing, with at least 2 years in a supervisory role; experience in mechanical seals, pumps, valves, or fluid equipment industries is strongly preferred
Professional Skills: · Familiarity with the ISO9001 quality management system; internal auditor certification preferred. . Familiarity with international standards such as API 682, API 610 related to mechanical seals and pumps. . Knowledge of certification processes from classification societies like BV, ABS, DNV is preferred. · Proficient in using QC 7 Tools, 8D, 5 Whys, FMEA, SPC, and other quality tools. · Strong data analysis and problem-solving skills. · Familiarity with quality document management processes for ITP, MDR, and NCR.
Core Competencies: · Excellent cross-functional communication and coordination skills with a strong sense of principle, capable of effectively driving corrective actions across upstream and downstream departments. · Highly responsible and resilient under pressure; willing to work overtime or travel as needed for projects or customer audits. · Logical thinker with strong data analysis and report-writing capabilities. · Fluent English reading and writing skills; ability to read and understand English technical documents and specifications is preferred.