About this role
The Merchandise Sample Analyst acts as a lead liaison between merchandising offices, sample team & photo studio team to troubleshoot sample and vendor errors and own errors to resolution.
Essential Functions:
• Act as lead liaison between merchandising offices, sample team & photo studio • Partner with internal merchant teams and vendor contacts to ensure accuracy & timeliness of product set up process flow • Troubleshoot sample/vendor errors while working with merchandising and sample teams and own to resolution • Daily reconciliation of samples to ensure data and tag information for samples are accurately labeled and entered • Reconciling and reporting of samples that are scheduled to arrive at the studio that are not received/processed • Collaborates cross-functionally on projects as assigned by the manager for process creation, streamlining and improvement. • Orchestrate and serve as the point person to give direction to the onsite teams and scheduling onsite teams in partnership with other leaders • Assist with customer service questions, warehouse issues and product questions as needed • Continuously review sample tracking technologies and processes to ensure best practices
Education:
• Highschool diploma and/or equivalent experience
Work Experience:
• Experience operating successfully in a fast-paced, changing environment
Knowledge, Skills & Abilities:
• Expertise in Microsoft Office Suite, including Excel, Word and PowerPoint • Workhorse, Sample Tracking, Salsify and Marketing Workflow experience preferred • Strong communication skills. Comfort level in communicating with all levels in the organization and external vendors. • Excellent supervisory, analytical and reasoning skills. • Aptitude for finding creative solutions to complex problems. • Ability to work with little supervision. Good organizational skills; detail oriented. #LI-SE1 #IND