About this role
JOB DESCRIPTION: Main Purpose of the Role
• Summarize the main purpose of the role Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.
Main Responsibilities
• List the main responsibilities this role regularly performs.
• The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.
• Solve simple customer problems and analyze customer service needs for communication to service and technical departments.
The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted. JOB FAMILY: Customer Service DIVISION: TOX ARDx Toxicology LOCATION: Philippines > Taguig City : Five/Neo Building ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Not specified MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)