About this role
Responsibilities:
- Oversee the day-to-day operations of the establishment, ensuring smooth and efficient functioning
- Manage and supervise staff, including hiring, training, and scheduling
- Develop and implement strategies to increase revenue and improve customer satisfaction
- Monitor inventory levels and order supplies as needed
- Ensure compliance with health and safety regulations
- Handle customer inquiries, complaints, and feedback in a professional and timely manner
- Collaborate with other departments to coordinate events, such as banquets or catering services
- Maintain a clean and organized environment for guests and staff
Requirements:
- Previous experience in a managerial role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of food production
- Proven ability to manage budgets and achieve financial targets
- Familiarity with health and safety regulations
- Ability to work flexible hours, including evenings, weekends, and holidays
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.