About this role
We are seeking a dedicated and results-driven Shift Leader to join our team in Colorado Springs, United States. As a Shift Leader, you will be responsible for overseeing daily operations during your assigned shift, leading a team of associates, and ensuring that all organizational standards are met. This is a key leadership position that requires strong decision-making abilities, excellent communication skills, and a commitment to motivating your team to achieve operational excellence.
Supervise and lead shift team members, providing clear direction and support to ensure productivity and quality standardsOrganize and manage shift schedules, ensuring adequate staffing levels and coverage for all operational needsMonitor team performance and provide constructive feedback to drive continuous improvement and professional developmentEnforce company policies, safety protocols, and compliance requirements throughout the shiftAnalyze operational metrics and identify areas for improvement to enhance efficiency and reduce costsRespond promptly to operational challenges and make decisive decisions to resolve issuesCommunicate effectively with management regarding shift performance, staffing concerns, and operational updatesTrain and onboard new team members, ensuring they understand procedures and expectationsMaintain accurate records and documentation related to shift activities and team performanceFoster a positive and collaborative work environment that motivates team members to perform at their best Proven experience in a supervisory or leadership role, preferably as a shift leader or operations managerStrong organizational and time management skills with the ability to prioritize multiple tasksExcellent interpersonal and communication skills, both written and verbalDemonstrated ability to motivate and develop team membersProblem-solving skills with the capacity to make sound decisions under pressureKnowledge of safety regulations and compliance standards relevant to the industryProficiency in using scheduling software and basic computer applicationsAbility to work flexible shifts, including evenings, nights, and weekends as requiredStrong attention to detail and commitment to maintaining quality standardsPreferred: Experience with inventory management or resource allocationPreferred: Background in conflict resolution and employee relationsPreferred: Experience with performance management systems and employee evaluations Get paid to grow and learn through our Management development program where you learn everything from managing a business to reading and understanding Profit & Loss statements.
Starting out is Colorado Minimum Wage at $15.16hr. Pay scale once shift leading is 16-19hr. Shift leads bonus $50-$100 a month. When moving into an Assistant Manager position, You receive profit sharing.
There is plenty of opportunity to learn and grow within our company all the way from driver to franchisee!