About this role
The Decision Science team drives Domino’s industry‑leading growth by pairing strong business thinking with advanced analytics across data science, experimentation, and applied measurement. The team partners closely with Marketing, Loyalty, Product, and Technology to turn data into clear direction that improves customer engagement, loyalty health, and long‑term retention.
The Data Scientist – Digital Loyalty & Ecommerce Analytics role focuses on delivering insights that inform decisions across Domino’s loyalty and promotional ecosystem, including loyalty member perks, active member performance, and campaign effectiveness. This role frames business questions, evaluates performance against established loyalty KPIs, and translates analytical findings into clear implications for Marketing and Loyalty partners. Success in this role requires comfort working with large, complex datasets, strong command of test design and experimental methods, and the ability to communicate results through concise, credible data narratives that influence senior leaders and build trust in the work.
RESPONSIBILITIES AND DUTIES
Analytical Delivery & Technical Execution
Own end-to-end analyses related to our key performance indicators and objectives and key results.Build and maintain analytical datasets, dashboards, and notebooks to support ongoing monitoring and ad-hoc analysis.Apply appropriate analytical techniques (e.g., pre/post analysis, incrementality, propensity matching) to answer business questions where perfect controls are not availableValidate outputs for accuracy, reasonableness, and business feasibility. Exercise judgment across multiple factors and imperfect data, correcting issues and aligning on validation standards before sharing broadlyImpact the quality of team deliverables by sharing code, documentation, and context. Provide informal guidance to peers and contribute to improved ways of working, automation, and efficiency
Business Problem Framing & Insight Generation
Translate ambiguous or loosely defined business questions into structured analytical approaches.Connect results to business context, clearly articulating assumptions, limitations, and whether findings are directional or causal.Produce memos and presentation decks that summarize findings and implications for Marketing and Loyalty partners related to loyalty enrollment, redemption behavior, campaign rollover, and post-promotion customer behavior.Develop and interpret perk projections, including expected lift, redemption, and financial impact, using historical learnings and agreed assumptionsProduce recurring analyses such as Active Member reporting, diagnosing drivers of change and surfacing implications for upcoming campaignsWork within the team’s KPI framework, ensuring analyses tie directly to defined success metrics and decision thresholdsPushes forward by exploring and applying emerging AI-enabled analytics and tooling, improving how insights are generated, scaled, and embedded into loyalty decision making.
Role Scope and Expectations
Owns a defined set of analytical problems end‑to‑end, knowing when to move independently and when to pull in peers or leadershipMakes practical judgment calls around approach, tradeoffs, and level of rigor based on the business decision at handRaises the bar on individual output through strong analytical thinking, clear storytelling, and pressure‑testing assumptionsContributes beyond individual work by sharing context, lessons learned, and reusable patterns with the broader teamBuilds credibility with partners by delivering work that is reliable, well‑reasoned, and grounded in business reality
Bachelor’s Degree in Data Science, Statistics, Mathematics, Marketing Science, or related field1+ years of professional related work experience Advanced knowledge of a web-analytics tools like Adobe Analytics or similar productsProficient in SQL querying, with ability to clean, transform, and process dataProficient in R or Python, with emphasis on statistical analysis.Applied experience with statistical testing, with firm understanding of test designProficient in Microsoft Office – Fluent in Power Point, Excel, and PowerBI or similar productsExcellent project management and collaboration skills Salary- 100-120k base
All your information will be kept confidential according to EEO guidelines.