About this role
IT Specialist at Employer. Location: San Juan, Puerto Rico, Puerto Rico. Role: providing support, managing incidents, documenting solutions Requirements: Provide technical support, manage incidents via Manage Engine Service Desk Plus, collaborate with departments, document troubleshooting, and work with vendors; 2+ years experience preferred; bachelor's in CS preferred. Category: Information Technology Seniority: Entry Level Tools: Manage Engine Service Desk Plus, Windows Commitment: Full Time Workplace: Onsite Languages: English