About this role
Premier Support Engineer at LogicMonitor. Location: Austin, Texas, United States. Role: providing support, managing tickets, leading calls Requirements: Bachelor's or equivalent experience; 3+ years supporting/administering SaaS ITIM products; 3+ years Linux, Windows, or network administration; scripting ability; 3+ years with cloud platforms (AWS, Azure); familiarity with Zendesk or Jira; strong troubleshooting and communication skills. Category: Information Technology Seniority: Mid Level Tools: LogicMonitor, Linux, Windows, AWS, Azure, Zendesk, Jira Commitment: Full Time Workplace: Hybrid Languages: English