About this role
Genesys Cloud CX Support Engineer at Intrum. Location: Riga or Europe. Role: ensuring stability, implementing features, supporting incidents Requirements: 2+ years with Genesys Cloud CX administration and contact center technologies; experience with SIP/VoIP, APIs/Data Actions, basic scripting (JavaScript, Python, PowerShell), cloud platforms (AWS/Azure); strong troubleshooting and communication skills. Category: Information Technology Seniority: Entry Level Tools: Genesys Cloud CX, ACD, IVR, SIP, VoIP, APIs, Web Services, Data Actions, JavaScript, Python, PowerShell, AWS, Azure Commitment: Full Time Workplace: Remote Languages: English