About this role
Analista de Soporte Aplicaciones TI (Mesa de Ayuda / Service Desk) | Bogotá Híbrido at Transunion. Location: Bogota, Bogotá, Colombia. Role: providing support, diagnosing incidents, documenting information Requirements: 2+ years technical support/service desk experience, training in systems/computer engineering or related, rotating 24/7 shift availability, strong communication and service orientation; ITIL, SQL/Oracle and ITSM experience preferred. Category: Information Technology Seniority: Entry Level Tools: SQL, Oracle, ITSM Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: Spanish