About this role
Contract Product Support Engineer at Proofpoint. Location: Toronto, Ontario, Canada. Role: providing support, managing cases, troubleshooting systems Requirements: 2+ years product/technical support experience; troubleshoot software and distributed systems; knowledge of Microsoft Exchange, SMTP, Windows, Active Directory, IIS; experience with Zoom/WebEx; Salesforce experience preferred; must be legally eligible to work in Canada. Category: Information Technology Seniority: Entry Level Tools: Active Directory (AD), Microsoft Exchange, SMTP, Microsoft Windows, Internet Information Server (IIS), Zoom, WebEx, AWS, Power shell, Salesforce Certifications: mcp, mcsa, mcse, ccna, ccnp Commitment: Full Time Workplace: Hybrid Languages: English