About this role
Tech Lead AI Conversational Agents at Santander. Location: Madrid, Community of Madrid, Spain. Role: leading implementation, guiding engineers, integrating systems Requirements: 5+ years software development experience, strong Python skills, experience building conversational/chat/voice agents and LLM/AI solutions, leadership of engineering teams, knowledge of NLP, RAG, monitoring, integrations and security/PII/GDPR considerations. Category: Software Development Seniority: Senior Level Tools: Python, JavaScript, TypeScript, Git, Postman, SQL, Dialogflow, Azure Bot Framework, Amazon Lex, IBM Watson Assistant, Genesys, LivePerson, Kore.ai, Cognigy, Jira, Confluence, CI/CD, LLMs, RAG, OAuth/SSO, webhooks, APIs REST, MCPs Commitment: Full Time Workplace: Hybrid Languages: Spanish, English