About this role
Lead Cloud Engineer - Contact Center Technology at Humana. Location: Louisville or Charlotte or Tampa or Fort Lauderdale or Washington or Chicago or Frisco or Atlanta or New York City or Nashville or Boston or Kentucky. Role: leading delivery, designing solutions, mentoring engineers Requirements: Bachelor's degree required; 10+ years delivering cloud/SaaS/platform solutions; hands-on experience with cloud implementation, integration, APIs, automation, troubleshooting; strong technical leadership and communication skills. Category: Engineering Seniority: Senior Level Tools: Genesys Cloud, Google CX Agent Studio, Dialogflow CX, Google Cloud Platform (GCP), Vertex AI, BigQuery, Cloud Run, Google Kubernetes Engine, Compute Engine, Nuance, Salesforce, ServiceNow, Microsoft Dynamics, IAM Commitment: Full Time Workplace: Remote Languages: English