About this role
ServiceNow Customer Service Management (CSM) Developer (373) at iTech AG. Location: Arlington, Virginia, United States. Role: designing workflows, developing solutions, integrating systems Requirements: 3+ years ServiceNow development experience; implement/support CSM, Flow Designer, IntegrationHub, REST/SOAP, JavaScript; ServiceNow CSA/CAD/CIS-CSM preferred; Agile/SAFe experience; strong troubleshooting and communication skills. Category: Software Development Seniority: Mid Level Tools: ServiceNow, Flow Designer, IntegrationHub, REST, SOAP, JavaScript, UI Builder, Service Portal, Agent Workspace, Now Assist, Virtual Agent, CCaaS, Amazon Connect, Genesys, Five9, NICE, Cisco Contact Center Certifications: servicenow system administrator (csa), servicenow application developer (cad), servicenow implementation specialist - customer service management (cis-csm) Commitment: Full Time Workplace: Onsite Languages: English