About this role
IT Service Desk Engineer / IT Service Desk Supporter at UMB AG. Location: Solothurn or Biel/Bienne. Role: handling incidents, supporting customers, documenting tickets Requirements: 1–2 years service-desk/IT support experience; strong Windows and Microsoft 365 skills; ServiceNow/ticketing and ITIL process knowledge; German, French and English fluency; strong customer communication. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Windows, Microsoft 365, ITIL Commitment: Full Time Workplace: Hybrid Languages: German, French, English