About this role
IT Service Desk Engineer / IT Service Desk Supporter at UMB AG. Location: Volketswil, Canton of Zurich, Switzerland. Role: handling incidents, supporting users, documenting tickets Requirements: Completed IT apprenticeship (EFZ) or comparable training, service-desk/IT support experience preferred, good Windows and Microsoft 365 knowledge, ServiceNow familiarity, strong German plus French and English, ITSM basics, strong customer-service and communication skills. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Windows, Microsoft 365 Commitment: Full Time Workplace: Hybrid Languages: German, French, English