About this role
Director of Technical Success at Wisedocs AI. Location: Toronto, Ontario, Canada. Role: owning support, leading implementation, optimizing tooling Requirements: 3–5+ years leading technical support or support engineering in B2B SaaS; technical fluency, AI-forward orientation, people leadership, cross-functional collaboration, experience with post-sale tooling and implementation operations. Category: Customer Service Seniority: Mid Level Tools: Vitally, ClickUp, HubSpot, Gainsight Commitment: Full Time Workplace: Hybrid Languages: English