About this role
Sr. Customer Service Engineer at Worldwide TechServices. Location: Corry, Pennsylvania, United States. Role: troubleshooting devices, repairing equipment, supporting clients Requirements: Technical school certification or 4+ years relevant experience; hardware troubleshooting and repair for PCs, laptops, tablets, and printers; Microsoft Office proficiency, Active Directory, ticketing systems; ITIL knowledge; ability to lift up to 50 lbs and provide after-hours/standby support for VIP clients. Category: Information Technology Seniority: Mid Level Tools: PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office 365, Active Directory, ticketing systems Certifications: itil Commitment: Full Time Workplace: Onsite Languages: English