About this role
Technical Support Engineer at Botify. Location: New York or United States. Role: resolving tickets, investigating discrepancies, onboarding customers Requirements: 2+ years technical support in SaaS, technical background with Linux/Python/JS/SQL, familiarity with cloud and analytics (AWS, GCP, BigQuery, Django), strong customer-focus and incident handling skills. Category: Engineering Seniority: Entry Level Tools: Botify Analytics, LogAnalyzer, RealKeywords, SiteCrawler, Botify Intelligence, Botify Activation, SpeedWorkers, PageWorkers, AI Visibility, Agentic Catalog, Linux, Python, JS, SQL, AWS, GCP, BigQuery (BQ), Django, GitHub, Jira Commitment: Full Time Workplace: Hybrid Languages: English