About this role
IT Support Engineer at GameStop. Location: Grapevine, Texas, United States. Role: resolving incidents, supporting operations, maintaining documentation Requirements: 3-5 years IT support experience; troubleshoot Windows, Microsoft 365, Active Directory; PowerShell proficiency; experience with access management, SOX processes, ITSM platforms, and strong communication and documentation skills. Category: Information Technology Seniority: Mid Level Tools: PowerShell, Microsoft 365, Active Directory, Microsoft Entra ID (Azure AD), Microsoft Intune, Microsoft Endpoint Manager Certifications: comptia a+, network+, security+, microsoft, itil foundation Commitment: Full Time Workplace: Onsite Languages: English