About this role
Technical Support Engineer at Aidoc. Location: Barcelona or Tel Aviv or New York City or United States. Role: diagnosing issues, coordinating incidents, communicating updates Requirements: 2+ years in technical/production support, strong troubleshooting and SQL skills, excellent communication, experience with distributed systems and incident response, comfortable with customer calls during off-hours. Category: Information Technology Seniority: Entry Level Tools: SQL, Salesforce, Jira, Monday.com, Slack, Datadog, Grafana, New Relic, Python, Bash, Amazon Web Services (AWS), Google Cloud Platform, Microsoft Azure, REST Commitment: Full Time Workplace: Remote Languages: English