About this role
Director de Servicio al Cliente at TENDENCYS INNOVATIONS - México. Location: Monterrey, Nuevo León, Mexico. Role: leading service, scaling operations, defining KPIs Requirements: 7+ years leadership in Customer Service or Operations; logistics/ecommerce experience; degree in Admin/Business/Engineering/Logistics; strong leadership and KPI skills. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: Spanish, English