About this role
Support Engineer Level 1 at New Era Technology. Location: Kerikeri or Kaitaia. Role: responding support, diagnosing issues, documenting tickets Requirements: On-site client-facing technical support across Kerikeri and Kaitaia; NZ citizen or permanent resident required; NZ driver's license required; ticketing, troubleshooting, and client communication skills; familiarity with Windows, servers, AAD, firewalls, switching, wireless and printers desirable. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows 11, Microsoft Windows Server 2022, Azure Active Directory, FortiGate, Ruckus, HP, Allied Telesis, Aruba, Aerohive, Printers/Copiers Certifications: drivers Commitment: Full Time Workplace: Field Languages: English