About this role
ServiceNow Virtual Agent Technical Consultant at NTT DATA Romania SA. Location: Bucharest or Braşov or Novi Sad or Sibiu or Romania or Iaşi or Timişoara or Cluj-Napoca or Serbia. Role: configuring agents, integrating workflows, documenting designs Requirements: Bachelor's/Master's in CS or Engineering (or equivalent), 4+ years ServiceNow Virtual Agent experience, hands-on ServiceNow and Now Assist, Flow Designer experience, strong analytical and communication skills, English and German proficiency. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Now Assist, Virtual Agent, Flow Designer, Knowledge Management, Predictive Intelligence, AI Control Tower Certifications: servicenow Commitment: Full Time Workplace: Hybrid Languages: English, German