About this role
Technical Support Engineer at Salesforce. Location: Bangalore or Hyderabad. Role: responding cases, reproducing issues, building demos Requirements: Experience with HTML, CSS, JavaScript and assistive technologies; familiarity with WCAG/ARIA; customer support or technical consulting background; strong communication and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: HTML, CSS, JavaScript, JAWS, NVDA, VoiceOver, TalkBack, ZoomText, Dragon NaturallySpeaking, axe-core, Deque Axe, IBM Equal Access Checker, Lighthouse, Salesforce, Trailhead.com Certifications: salesforce, iaap web accessibility specialist (was), jaws, dhs trusted tester Commitment: Full Time Workplace: Hybrid Languages: English